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Business & ICT Trends, Applied to Your Organisation

Trends that shape the workplace

Posted on September 14th, 2011 by TimClaes

The High Performance Workplace

Multiple trends will influence our daily workplace. The digital workplace of tomorrow – or also called the High Performance Workplace – will look quite different than what we are used to today. The question will be how quickly will you react with your company on these trends on the high performance workplace?

Let me list some important trends you need to be aware of:

1. The Information Wave

Thanks to the internet we have an overload of information. It is no longer a question whether the information you are looking for exists, it now become a question will you find it. As we are no longer able to deal with these amounts of information, due to the lack of efficient filtering processes, people will start treating information in a different way. They SCAN the information, instead of reading it. Nowadays many people simply read the headlines and no longer dive into the articles themselves.

Also from a business point of view this will have an impact on our daily workplace.

2. The (social) Network

The social media tools are here to stay, so instead of blocking these sites from your company, you better start thinking about how you can use these channels in a positive way in your organisation and stimulate the on-line presence of your company through these networks. The social networks become more and more important for your organization to be top of mind. Especially if you know that the emotional driver of people is more important than the rational driver in their decision process.

3. The Digital Natives

“Je pense, donc je suis” from Descartes is re-invented into ”I share, so I am… on line”. A shift is taking place about the information value from ‘searching information’ towards ‘sharing information’. Other demographics like mobility, Work/Life balance and aging workforces are also important trends you could position under this same umbrella.

4. The Economy

A recent study from the New York times illustrates that the companies that are performing better than the rest have a few similar characteristics. They typically position PEOPLE and INNOVATION as important drivers for success. Needless to say that the high performance workplace is an ideal medium to support these drivers in your company.

5. Consumerization of IT

Thanks to Apple is ICT moving faster in the consumer space than in the b2b area. For the first time since decades. This brings a whole new dimension into our typical business and ICT alignment question. It no longer is enough to set up an efficient/productive solution, it also needs to be ‘sexy’, look good and very user friendly. The high performance workplace will be no exception.

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First who, then what – It’s all about people!

 

No matter which initiative you want to start within your organization (or across organizations for that matter) first gather the people around you and only then start discussing the content. Because in the end it is all about people! And more especially about individuals that make a difference.

Each business and ICT Trend you want to apply to your organization needs to be carried out by people who believe in it, that are able to deliver it and that are actively supported by your organization.

But how do you recognize someone is fit for the job?

Three rules of thumb you can apply:

1. Listen to the passion of the person. How eager is the individual to be part of the plan? Is he ‘begging’ for it, or is he thinking in conditional terms and “only if… then…” scenario’s. Everyone has a passion and has a talent. The art however is to un-cover these talents with your people and to bring them to their full potential. But sometimes people are also still trying to find out for themselves what their talents really are. And it is not always that easy – as a manager – to guide a person in this “self-assessment”. It tells a lot about people, and also about their strengths and weaknesses.

2. Does the passion of the person fit with your mission statement, but more importantly with the mindset of your organization/department? Where do you stand for? What kind of people do you want to attract? Who do you want to put in the spotlights? What makes your organization special? Or how do you want to be perceived in the market?

3. The basic competences must be in place. Typically each organization has its own set of core values or has a ’credo’ that describes what is of high value for them. Some examples are: Respect, teamplay, action oriented, professionalism, professional courtesy, … 

So don’t start off initiatives with people who do not fit with these 3 rules of thumb, because sooner or later issues will arise. Sometimes it is better to let the best persons go, because in the long run they will withhold the growth of your organization.

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